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Accessibility Information

At the Georgian Peaks Club, we strive to give every guest an unforgettable experience during every visit. It’s our mission to promote an inclusive environment where all guests can enjoy their experience to the fullest.

We are more than happy to provide you with documentation relating to our customer service standards and Club’s accessibility policies. All documents, or the information contained in the document, will be provided in a format that takes into account the person’s disability. Documents can be requested by phone, email (admin@georgianpeaks.com), or by visiting our front office located in the Main Lodge.
 

Feedback
We appreciate any and all feedback on accessibility issues and policies at our Club. For more information, please call us toll free at 1.800 461-9723, or locally at 519 599-6771, so that we may assist you in greater detail. You can also email any questions or concerns regarding accessibility to The Georgian Peaks Club at admin@georgianpeaks.com

 

Special Olympics Adaptive Ski Program

This program is supported by the Georgian Peaks Club, but run independently from our ski school department. With this program we see mentally challenged individuals, not physically challenged, come and ski at our club. We will provide volunteer instructors to assist with this program when at the Club.


Ontario Track 3 Ski Association and Canadian Association for Disabled Skiing
For more information on ski programs in Ontario and Canada for people with disabilities, please visit the Ontario Track 3 Ski Association or Canadian Association for Disabled Skiing  

 

Mountain Accessibility
(Please read the following as to what lifts/facilities can accommodate people with disabilities)
The following lifts have this capability:

·         Champlain – detachable quad chair

·         Rogers – quad chair

·         Minute Mile – quad chair

For use of any other assistive devices on-hill please contact Front Office.
 

Parking
Designated disabled parking spaces are located to the far right of the Main Lodge with easy access to the base area. Please note that you must display a blue disabled permit in your vehicle.

·     3 parking spots at the far right of the Main Lodge

 

Transit/Taxi
Collingwood’s Ace Taxi (705.445.3300) also provides vans with space to store a folding wheelchair, but the guest must have sufficient dexterity to enter and exit the vehicle under their own power.

 

Tickets
The Georgian Peaks Club does not offer ticket discounts for guests of our members with disabilities. However, an accompanying ski "buddy" or support worker is eligible to receive a free ticket. Tickets must be purchased in person from any ticket window or Front Office.



Special Lift Line Priority
There is no lift line priority however they do not stand in the general lift line.  The Ski Patrol access line by the front at the lift line is used as there is some preparation required to get ready to load the chair with a ski rigger. If you have a disability that affects your ability to stand in the lift line, please visit the Front Office and speak to a representative for more information.

 

Assistive Devices
A person with a disability may provide their own assistive device for the purpose of obtaining, using and benefiting from any of our activities or services. Exceptions may occur in situations where we determine the device may pose a risk to the health and safety of a person with a disability, or to the health and safety of others at the Club. If you have an assistive device that is excluded, please inquire with the Front Office to see if an alternative arrangement can be made.



Restaurant/Washroom Access
There are wheelchair accessible washrooms at (or near) the following locations.

·         The Main lodge has a ramp to the Family washroom that is wheelchair accessible (Family washroom)

·         Lower level of Alpine Centre at Coaches Corner – 2 washrooms (Ladies and Men)

 

Equipment Rentals
We do not have any ski equipment for skiers with disabilities available for rent.  All disabled skiers must come prepared with their own equipment that is up to operational standards.

 

Service Animals

We’re happy to welcome service animals here at The Georgian Peaks Club. All service animals are allowed to be on the parts of our premises that are open to the public, as long as the animal is not otherwise excluded by law. During the winter season, larger service animals (i.e. guide dogs) are not permitted on the chairlifts. If you have any questions please visit our Front Office to confirm where and how the service animals can be accommodated.

 

Emergency Procedures:

9 (a) Disabled Person

At this time there is no disabled staff in the buildings. 

Any disabled occupants should be made known to management (if we have a group of disabled skiers on hill on any given day) Any disabled person should be considered for assistance in emergencies and, if required, this need should be brought to the attention of fire fighters